Contact Us

We're here to help! Whether you have questions about your order, need product support, or want more information about our services, feel free to reach out.

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📧 Email Us

For all general inquiries, order issues, or support questions, please contact:

Email: support@smartwaypetsupplies.com

We aim to respond to all emails within 1–2 business days.

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📞 Call Us

Have an urgent question? Give us a call:

• Australia (Local): 1300 297 578

• Toll-Free USA: +1 888 837 5997

• Toll-Free UK: +44 808 189 1392

Our support team is available during standard Australian business hours:
Monday–Friday, 9:00 AM – 5:00 PM (AEST)

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📬 Mailing Address

Smartway Pet Supplies
PO Box 2
Bayswater, VIC
Australia 3153

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🏢 Business Information

• ABN: 93 677 143 190

• ACN: 677 143 190